What our clients say........

 
" My husband and I will be building for the first time and we wanted to work with someone who was willing to take the time to understand our needs.  We interviewed three designers and found Heath Follen of MSM Design Group to be the only one who was sincerely interested in learning how we live and what our priorities are for our new home.  We're doing the design in stages since our timeline for building is long, and after each stage Heath has gladly met with us to review the plans.  Others we talked to were only willing to send the plans via email, which was not exactly personalized service.  Heath's background in the building trade has also made him a valuable resource for us as we educate ourselves about the process. We highly recommend Heath and MSM Design Group for any and all of your design needs! "
 
Brenda & Eric Halverson  -  Madison, WI

" WOW!!!!!! You are amazing!!!  You have done a fantastic job, words can't explain how impressed I am by your work!  I am absolutely pumped to use these drawings and can't thank you enough.  Perfect, perfect ......everything is dead-on!  It actually gave me chills to see it so real.  Great stuff !!! "
 

Clay McCaulley  -  Fitness For Success  -  Waunakee, WI

" I had a difficult time finding someone who was interested in drawing up plan's for us for our lower level finish. Heath Follen of MSM Design Group not only was willing to do it at a very reasonable cost, but he was willing to travel over 50 miles to our home at no cost just to see the lower level.  I made numerous changes and it was all handled so well.  He was quick to respond to both phone call's and e-mails in a very timely manner.  We were required to have our blueprints approved by the Village in order to get a building permit and MSM's plans passed with flying colors.  Heath was a pleasure to work with and I have already referred him to a few friends for their upcoming projects."

Lori McGarry  -  Hartland, WI

 

 

" I have been in the building industry since 1981 and have literally seen thousands of house plans drawn by hundreds of designers come across my desk and know it as fact that talented home designers are extremely hard to come by.  When we lost our in-house designer due to his untimely passing, we set out to find someone in hopes they could come close to matching the quality and thoroughness we had come to appreciate and expect.  We are very particular and needed someone who would listen, be respectful of what our wishes were, and would then adopt a style that would dovetail with our previous designer's.  After recommendations from several business associates, we began using Heath Follen and MSM Design Group.  We were immediately impressed with his open-minded attitude and willingness to listen and adapt to our needs, so much so that our subcontractors believed the first few jobs he did for us were by the previous designer!  Heath Follen consistently asks the right questions, actually listens to the answers, and then applies the knowledge to the drawings.  I couldn't be happier !! "

Randy Marten  -  TCD Builders & Masterpiece Custom Homes  -  Sun Prairie, WI

 

" Heath Follen was great to work with . . . .a true professional.  He listened to us and then used his technical expertise to make our visions come alive on paper.  Once he understood our goals, he made a number of helpful suggestions that we incorporated into the final design.  Throughout the entire process, he was incredibly responsive, exceeded his commitments, and was fair in his billing.  We wouldn’t hesitate to recommend Heath and MSM Design Group to anyone!!"

 

Mark & Jennifer Wellnitz  -  Waunakee, WI

 

 

" This is the third house that I have general contracted.  Not only have I found MSM Design Group to be responsive to my ideas, they have taken the plans to a whole new level.  Heath Follen has been easy to work with and has had quick turnaround times.  I am excited to see the ideas executed into dream homes thanks to MSM Design Group! "

Michael Richichi  -  Madison, WI

 

 

“We have worked with several residential designers and have often been frustrated with slow turnaround times, poor quality of work, and a general lack of communication.  After hearing positive comments from many different sources I contacted Heath Follen of MSM Design Group.  Although I have only worked with him for a short time his quick turnarounds, high quality drawings, great design ideas, and excellent communication have sold me for future work.  I would not hesitate to refer Heath Follen and MSM Design Group for any type of design job.”

 

Billy & Amanda Van Wie  -  Waunakee, WI

 

 

" It is with great pleasure that I write a testimonial for MSM Design Group.  As a general contractor of custom homes I have worked with many qualified architects and find my experience with MSM Design to be one of the best.  From the initial first design meeting to the finished set of plans, they are able to listen and follow through with client requests.  They have the ability to take client idea’s and their expertise and transform them into a client's dream home.  Last minute changes are never a problem.  MSM’s communication throughout the project construction was impeccable." 

Marcia Tarrant  -  Copper Ridge Corporation  -  Stoughton, WI

 

"After a recommendation from a friend, my wife and I contacted MSM Design Group to help us with a plan for our unfinished basement.  They were able to incorporate a theatre room, bar area, workout area, children’s play area, and a bathroom in very limited space, while still maximizing the rooms for feel and function.  The turnaround time was excellent, the plans were very detailed and 100% accurate, and we couldn’t be happier with the end result.  MSM Design Group will be the first team we call for our next building project. "


Andy Van Wie  -  Basement Design -  Waunakee, WI

 

 

"  contacted Heath Follen of MSM Design Group through the 2008 MABA Home Products Show.   I was looking for an experienced resource to help with the design for my basement remodel, but without dealing with the preconceived biases I had run into with several design/build companies.  Heath turned my ideas into detailed drawings and also helped with some creative ideas for the space.   MSM was a pleasure to work with, efficient and timely in getting back to me.   Thanks Heath! "


Andy Feest  -  Basement Remodel  -  Oregon, WI

 

 

" I have been working with Heath Follen for over 10 years and am always impressed with his ability to grasp new technology and weave it into his everyday business practice.  He is constantly pushing the envelope of ‘what was’ and petitioning his comments toward ‘what could be’.  I have every confidence that Heath and MSM Design Group possess the unique mix of technology skills and industry know-how to meet and exceed any customer’s expectations. ”

 

Richard Russ  -  President, Benchmark CAD  -  Canandaigua, N.Y.

" We are presently working with, and highly recommend, Heath Follen & MSM Design Group.  Our proposed addition will enhance our horizon and give us a greater view of our farm.  The addition needs to be a part of the home - not stand out like an obvious "add-on".  We hired MSM Design Group for this project and Heath has shown creativity, a very quick grasp of the essence of our hopes and goals, and a rapid response with renderings that bring life to the ideas.  We've been exceedingly happy with the results so far.  It's a pleasure to work with Heath who has kept in contact and given essential feedback and ideas. "

Wally & Kim H. - Home Remodel & Addition - Madison, WI

" My wife Deborah and I have contracted with Heath Follen from MSM Design Group to help design our home that we hope to build this summer.  With Heath’s help we were able to put our thoughts into a plan that we feel will be just what we were looking for.  Heath was exceptionally responsive to our requests and provided some much needed expertise to be able to put what we wanted into preliminary and final construction plans that our builder now has. Our builder has also commented on the quality of work that Heath did with our ideas and plans.  I would strongly recommend Heath & MSM Design Group to anyone that is considering designing and building a new home.  Heath has great ideas that can compliment your own and get everything onto a workable plan, exactly as he did for us. "

  

Randy C. Engen - New Home Construction - Stoughton, WI 

" We looked several places for talented, reliable, and timely help in designing our new addition.  Our trail of disappointment ended in satisfaction at the door of MSM Design Group.  Heath Follen and his team exceeded our expectations and provided us with a design that really worked for us. "

John Crooks - Home Remodel Job - Highland, WI

" MSM Design Group worked with us to design a horse barn.  We had a pretty good idea of what we wanted and they listened carefully and asked questions as needed to clarify.  We left the short meeting with them thinking that the first draft would probably be a long way from what we really wanted and would need to go through several revisions before we got a correct print.  But we were amazed at how well the first set of prints matched what we were thinking. We had no revisions!  We would recommend them without hesitation! ”

 

Bernie & Marlene Koch - Horse Barn Design – Hollandale, WI

" In our very first experience with Heath Follen and MSM Design Group, we were treated like we were his number one customer. He took care of our needs on a professional level and continuously came up with great ideas. I've been in the construction business for 20+ years and I can honestly say that good service can make or break you, and MSM Design Group has that taken care of. ”

 

Mike & LuAnne Jones - Jones Construction, Inc. – Stoughton, WI

“ When my wife and I set out to build our dream home, we made a decision to select MSM Design Group based on their reputation and the availability of the owner’s involvement throughout the entire process.  Heath Follen has been extremely good about listening to our ideas and providing both a creative and functional range of suggestions that have made the design process feel very collaborative.  We have never built a house before and the process MSM Design Group took us through helped us to understand how to get started and feel comfortable about requesting changes.  The nervousness I had in visualizing rooms and layouts was completely eliminated by the 3D aspect of MSM Design Group, as the 3D animations took away all guess work and told the story I needed to see.  I would recommend MSM Design Group to anyone.  The people and their passion for helping us with our dream home was real refreshing to see. ”

 

Jeff Cason – New Home Construction – Madison, WI

 

 

" When we wanted to build our first home, MSM Design Group was the first name our builder shared with us.  We are so glad he did, because Heath Follen’s ideas and professionalism made the design process both fun and exciting.  He was patient, very knowledgeable, and was able to work around our schedule to come up with the perfect drawing for us.  Now all of our subcontractors are very happy with the drawings that Heath & MSM Design Group did because they are easy to read and have more than enough information to allow the job to run smoothly."

 

John & Kari Wagner – New Home Construction - McFarland, WI

 

 

 “ After many delays from our original choice nearly postponed our start date, we went to MSM Design Group to draft our new home plans.  On short notice, they not only enabled the original start date to become a reality but also were very responsive to several of our proposed changes throughout the project. ”

 

Steve and Vicki Swanson - New Home Construction - Stoughton, WI

 

 

" We were initially struck with a major challenge based on the type of house that we wanted. Adding to the dilemma was the fact that my wife was very particular on the way that she wanted the house to look. Heath Follen of MSM Design Group was able to take our brief ideas and turn them into a beautiful design that not only pleased my wife, but also continues to make me look like a genius to our guests.  We needed plans quickly and Heath delivered them as promised and offered suggestions throughout the process that has allowed us to reap the benefits of those very ideas today. ”

Bret Quinnell  -  New Home Construction  -  Wisconsin Dells, WI

“ Although I have only been working with Heath Follen and MSM Design Group for a short time, I will say that he has delivered on everything he said that he would.  That is very important to me.  I am also impressed with all of the options his company has to offer. I certainly plan on using them in the future. ”

 

Tom Gannon – President – Gannon Construction, Inc.  

 

" Flexible Precision!  MSM Design Group kept me involved and informed every step of the way and was able to convert my vague thoughts into a precise set of plans. Thanks Heath (Follen) and MSM Design Group! "

Tadd Wormet  -  A-F Motors Office Remodel Job  -  Adams,  WI


" We are very happy to have worked with Heath Follen at MSM Design Group on our new home on the golf course.  He was very helpful with the design process and changes we made along the way.  The price was reasonable and the results were fantastic.  We would like to send a big 'thank you' to Heath and his company for everything. "

John & Helen Czaczkowski  -  New Home Construction  -  Rockford, IL

" A true asset to building your first home is having someone who can take your million-and-one ideas and questions, sort through them all, and then create a quality finished project.  Heath Follen of MSM Design Group did that and much more when he designed our home years ago and we continue to love the layout.  Heath has a creative 'knack' that would definitely benefit any construction project. "

Amy Griese  -  New Home Construction  -  Friendship, WI

" When we were looking for a contemporary depiction of our church building to use in a variety of ways, we turned to Heath Follen who created  a beautiful and faithful rendition of our facilities.  We have been using Heath's artistry for years now, as an illustration on our official letterhead and mailing envelopes, our monthly newsletter, visitor cards and any other presentation in which we want to enhance our visibility and our community presence.  I can highly recommend MSM Design Group for talent, quality, reliability, integrity and a fine product that will satisfy the client's requirements. "

Pastor John R. Krebs  -  Immanuel Lutheran Church  -  Adams, WI

  TO "SAMPLE PLANS"